Scott W. Gonnello and ClimbingTheFoodChain.com, is concerned about your right to privacy. When you visit the ClimbingTheFoodChain.com web site, you can be assured that any information you provide to us will be handled with great care according to the standards outlined below.
Information Collection & Use
Business Dive Log Member Registration
Establishing a Business Dive Log is free with the purchase of Climbing the Food Chain: Business Success from the Ocean's Depth's. You are required to enter a Book Code found on the last page of Climbing the Food Chain in order to create a Business Dive Log account. If you would like to take advantage of the powerful software for tracking you company's Business Evolution, you must first complete the Business Dive Log registration form and create a sign in name and password. During registration, you are required to provide contact information (such as name, address, business type, phone number, email address, etc.). We use this information to contact you about the services on our site in which you have expressed interest.
Purchases
If you purchase a product or service from us, we request certain personally identifiable information from you during the purchase process. You must provide contact information (such as name, phone number, e-mail, and mailing address) and financial information (such as credit card number and expiration date) in order to complete a purchase.
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Contests or Surveys
From time-to-time we may provide you the opportunity to participate in surveys or contests on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address) and demographic information (such as zip code).
We use this information to update contest participants, notify contest winners, and award prizes and improve the site experience for our Customers (in the case of anonymous information collected in surveys).
We often use a third party service provider to conduct these surveys or contests; these companies are prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Customer Communications
Email Special Offers and Updates
As a Business Dive Log Member, you have the option of opting to receive the following e-mail communication either during the Business Dive Log registration process. The default option is to receive the e-mail communication, so you need to proactively indicate your desire not to receive the communication if you aren't interested in the associated news and special offers.
Promotional Mailings
As a Business Dive Log Member, you may receive periodic promotional postal mailings from Scott W. Gonnello and/or our select marketing partners. If you do not wish to receive such promotional mailings, you may inform us using the contact information below.
Informational Newsletters
We currently send non-promotional e-mail to our Business Dive Log Members to make account and award status notifications, communicate program updates, and to communicate other program-related information. You may opt-out of these communications, which are informational in nature, by electing to provide only a postal address without also providing an e-mail address.
Service-related Announcements
As a Member or subscriber of one of our Customer programs, we will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our web site is temporarily suspended for maintenance, we might send you an e-mail. You may not opt-out of these communications, which are informational in nature.
Customer Service
Based upon the personally identifiable information you provide us during the Business Dive Log registration process, we will send you a welcoming e-mail to verify your interest in becoming a Member and to validate your account number and password. We may also use this information to communicate with you about select Customer service issues.
Customer Profile
Site Usage Profile
We store information that we collect through cookies and log files to create a "profile" of your preferences. We do not tie your personally identifiable information and your purchasing history to information in the profile. We also do not share your profile with third parties.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our Customer base with our partners and advertisers. This information does not identify individual users. We do not link such aggregate user data with personally identifiable information.
Personally Identifiable Information
We do not share your personal Business Dive Log information with any third parties.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.
Log Files and Cookies
We use a third-party tracking service that uses cookies and log files to track non-personally identifiable information about visitors to our site in aggregate. We do not link automatically collected data to personally identifiable information.
Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system and date/time stamp.
We use this information, which does not identify individual users, to analyze aggregate trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited and we will not be able to provide you with the most convenient experience.
Links to Other Sites
This web site contains links to other sites that are not owned or controlled by Scott W. Gonnello and, or ClimbingTheFoodChain.com. Please be aware that we, Scott W. Gonnello and, or ClimbingTheFoodChain.com, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies only to information collected by this web site.
Forums/Chat Rooms/Photo Galleries
If you use the Collaborative Forums on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Personally Identifiable Information Changes
If your personally identifiable information changes or if you no longer desire our service, you may correct or update the information from your Business Dive Log account or by contacting us by the contact information listed below. If you want to deactivate your account, please contact us at the contact information listed below.
Your Business Dive Log Password
Your Business Dive Log online password is unique to your account and is designed to protect your account from unauthorized use. Scott W. Gonnello will not be responsible for any lost, stolen, or otherwise disclosed passwords. Accordingly, your password should be guarded and not provided to anyone.
Security
We use Network Security Services (NSS) to protect your billing information. Secure Sockets Layer (SSL) encrypts information and keeps the data private and confidential between your machine and ClimbingTheFoodChain.com. This technology makes it safe to transmit your credit card number over the Internet.
Look for two security icons, the "s" after "http" in the address line and the lock in the top menu bar and bottom status bar of your browser in Netscape (or in the bottom status bar only in Internet Explorer).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Business Transitions
In the event Scott W. Gonnello and, or ClimbingTheFoodChain.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please click here to contact us.
Updated: November 2007
